Investigations
All allegations of harassment or discrimination need sensitive handling and to be taken seriously. That doesn't always mean that a full formal investigation is the most effective or appropriate option to take the issue forward. Formal investigations need to be integrated into an overall considered approach. The benefits of this are that the resources used not only assist the organisation in resolving the specific issue that has been raised but also enable useful information to inform the future development of the organisation's diversity strategy and policies.
HCC can provide assistance on the technical aspects of investigations as well as overall guidance on the broader process and its implications.
Conduct of Investigations
Many company's equal opportunities policies explain to staff how to make a complaint in the event that they feel they are being discriminated against or harassed in the workplace. However, if such complaints are made, our experience is that many organisations feel they would benefit from specialist support in investigating the issues raised, particularly where the issues are complex or involve very senior staff. For example, our investigators have the skills to ensure that interview notes accurately set out all the information given, verbal and non verbal, so that the often subtle behaviours involved in, for example, bullying are captured.
The investigations service offered by HCC delivers this type of detailed support. Every company has slightly differing needs and we always match our service to your requirements.
We can provide:
- Experienced investigators.
- Confidential typing service for investigation interview statements and reports.
- Development and production of an investigation report which summarises the investigation and makes proposals for further action.
- Clear, comprehensive report templates and guidance.
- Effective management of internal investigators including individual support as required.
- Further advice on areas including difficult issues, maximising the efficiency of the investigation process, strategic implications of findings.
- Guidance to Line managers and HR personnel to ensure consistency of approach.
- Liaison with legal advisors.
To view an Example Investigation PDF download Click Here
